Very friendly and professional service from both the people in the head office as well as those who came to measure and fit our new shower-screen.
The work was completed within the timescales that Showerpower gave at the beginning (very welcome as many of the other things we are having done by different organisations as part of our building/renovation work have slipped dramatically in terms of their deadlines).
Last but not least, the final product looks very good!
I wanted the euphoria to subside before saying thank you. The new glass enclosure looks fab, and we are delighted.
A special thank you to Darren, Nick, and Charlie. Both the removal, and the installation were very challenging but they prevailed, and were highly professional, and industrious throughout.
Wouldn’t hesitate to use Showerpower again.
With the Show House officially opened at Kingswood & Midhurst I would like to take this opportunity to say a massive thank you for your effort that has gone into finishing these stunning properties.
Your team were a great help by working well together with a positive attitude. Please can you pass on our gratitude to all your men; greatly appreciated. We look forward to working with you on the next one!
I must say how well your men worked, nice, efficient, clean and tidy as well as being friendly, making sure that I was happy with every stage of their work.
Delighted with the whole “Showerpower” experience, it has been dealt with the utmost professionalism throughout. Thank you all very much.
My opinion of Showerpower is 100% positive. Helpful and professional staff are rare these days, so thank you and I will be sure to recommend you to friends and colleagues.
Everything looks amazing. The survey was efficiently carried out and the fitters work was clean and accurate. It is a perfect fit, particularly when account is taken of the fact that the walls either side were different heights and the ceiling slopes either side were different too.
The fit is perfect, the final look is superb and your company turned the order around in very quick time and at a very competitive price. Please do feel free to use any photographs and any if my comments in any public advertising.
The Showerpower team offered an outstanding service from start to finish. From the initial telephone and email enquiries, through to the design and installation, they were polite, courteous, responsive and professional. In fact, during an installation issue (that was not of their doing) they went way beyond their remit in fixing the problem themselves so that the install could be completed that same day.
Out of the several companies offering similar products and services, I would have absolutely no doubt in recommending Showerpower above anyone else. A big thank you to Rachel, Jamie, Darren and Ray.
Found all the team at Showerpower very professional and a real pleasure to deal with at all times. They were very helpful with the initial telephone enquires and their attention to detail with the measuring service ensured the shower door supplied and fitted to my bespoke shower was a perfect fit. The fitting service was completed to a high standard and all materials used were of the highest quality. If you are after a complete design, measuring and fitting service with high quality products being installed Showerpower is the company to use.
We are very happy with the new shower. It looks fantastic and would like to say how very impressed we have been with the superb customer service we have experienced with you and your colleagues. Thank you again.
I have just had a bespoke shower enclosure fitted by Showerpower I can honestly say that the attention to detail and overall customer care was first rate. From design to fitting the whole process was excellent.
It has been a pleasure working with you all at Showerpower. The quality of your product and the professionalism of the your workforce is commendable.
I was extremely satisfied with your team and their punctuality, the standard of work and the time taken to complete the installation. The site was left clean and tidy.
Please see my comments on the worksheet. Many thanks, I’ll be sure to use Showerpower in the future.
I am writing to say how extremely pleased we are our new shower enclosure. I also want to say how impressed we were with the service we received from you and Jamie and your team, Nick and Darren. The whole procedure, from initial enquiry to installation, was dealt with efficiently, professionally and politely. Thank you.
I have been meaning for a few weeks to compliment you on the excellent service I received from your staff. They were efficient, courteous and totally customer centred in a way that is pretty rare these days. I have already thanked them directly but I wanted you to know what an asset I think they are to your company. Many thanks for the work and the service.
I Just wanted to say a huge thank you to Rachel, Sam, and the installers Matt and Jordan, for our beautiful shower glass. We couldn’t be happier with it, and really appreciate all your help throughout the process, since I first got in touch with Sam back in March. There’s been so much back and forth and going into minor details, and Rachel and Sam have been nothing but helpful throughout. We used the steam room for the first time on Boxing Day and it was amazing!
Shower Power supplied and fitted a bespoke shower screen and door for us. The whole process was very smooth and easy, from receiving the quote right through to installation. Both the office and installation team were incredibly professional and we’re delighted with the result. Would highly recommend.
We recently had a shower door installed in an en-suite bathroom. I would just like to drop a note thanking the installer and his colleague who did a fantastic job. They were courteous and polite, very tidy and actually went above and beyond their duty in helping with the overall shower install. It was the focus on total customer satisfaction that I was very impressed with. Please pass on my thanks to the team and as mentioned I am happy to be a reference for the quality of installation work.
Customer service has always been a cornerstone of Showerpower’s business – and according to our Customer Satisfaction Survey we are getting it right. The customers surveyed commissioned a wide variety of projects, from Showerpower state of the art frameless glass shower enclosures to frameless glass bath screens, spa and wetroom enclosures. Some were single projects for homeowners and in other cases we undertook multiple projects for new builds and developers.
However big or small the job, it seems our experience and attention to detail has met with our customers’ approval.
Image by Magic Creative from Pixabay
• 100% rated the quality of Showerpower products and also quality of service as excellent or very good, with ‘excellent’ scoring 75%.
• Over 85% rated our aftercare service as excellent or very good.
• All customers who responded rated our project management excellent, very good or good.
• 88% said they would be happy to recommend Showerpower to a friend or colleague.
We are also delighted with the comments you made, which in particular highlight the quality of our service and our friendly and efficient team.
“Great service, great products (we had 4 shower enclosures) and great prices.”
“Best contractors we have used during our new house build.”
“Family owned and run business delivering high quality products, service and care for every customer.”
“Excellent product & efficient, friendly, knowledgeable staff.”
As you would expect, experience, attention to detail, streamlined project management and a friendly, approachable service are all important to our clients. And although this survey confirms we score highly for all of these, we will continue to work and improve our service wherever we can.
Meanwhile, if you haven’t discovered the difference that an elegant, contemporary frameless shower, spa or wetroom enclosure can make to your home, or you are a developer or architect looking for a frameless shower enclosure supplier that can deliver something different, why not contact us now?
From stunning, supersized glass shower enclosures to three-sided shower screens or glass enclosures for irregular spaces or heritage properties, Showerpower has the experience and expertise to deliver total customer satisfaction.